Please read the following text carefully. It describes the rules applicable to your season pass and commits you and the persons for whom you are paying the season pass to respect the terms of use written below. For a refund before the opening date of the ski season, there will be an administration fee of $40 plus taxes for each refunded season pass.
Refund policy
This agreement also contains provisions relating to the waiver of recourse and acceptance of the risks associated with the activity that you will practice using your Station season passes.
Once the season begins, no refunds will be issued.
Refund request – health measures
For all reimbursement requests following the new regulations put in place by the government, you have until November 27, 2022 to obtain a reimbursement according to our reimbursement policy.
Please send your claim to: ecole@monthabitant.com
After November 27, 2022,, it will no longer be possible to request a refund in relation to the sanitary measures, even if the measures change during the season.
Use of season pass
This season pass is issued in consideration of your commitment to abide by the Mountain Code of Conduct as well as all rules, regulations, instructions and rules of conduct in effect at the Station. In case of default, the season pass may be cancelled and confiscated without notice or refund.
This season pass remains the property of the Station. It is personal, non-transferable and non-refundable.
The participant acknowledges and accepts the risks inherent to snow sports and assumes full responsibility for any material or bodily damage resulting from said risks or dangers. For a safe and enriching experience, you must respect the Mountain Code of Conduct at all times and be courteous to others. You must respect all other rules and signs posted or otherwise indicated by the Station.
Be vigilant and respect the Code. It's your responsibility!
The holder of this ticket agrees: (1) to elect domicile in Quebec, which will be the forum for any claim and (2) that the laws of Quebec will apply.
Once the season begins, no refunds will be issued.
The Station is not responsible for weather conditions and cannot guarantee the dates of operation or the number of days it will be in operation.
Under no circumstances can the season pass be transferred to the next season, whether it has been used or not.
The season pass cannot be lent, rented, sold or reproduced.
Pass holder of the Station must, and agree to, respect at all times the Mountain Code of Conduct, the Station's rules, the signage posted at the Station and the indications communicated by its representatives.
Any contravention of these rules will result in the immediate revocation of the membership, without reimbursement or compensation of any kind, for a period of time that may vary according to the seriousness of the infraction, its dangerousness and its repetitive nature, up to and including revocation for the entire season, and may also result in legal proceedings and the lifetime exclusion of the pass holder.
In the event of a closure or interruption of Station services due to a government order, the following are the terms and conditions for repayment or application of a credit.
In the case of a temporary interruption, compensation would be processed at the end of the season, prorated based on the number of days the station was open. Note that the compensation process would be triggered upon confirmation of a permanent and permanent closure if the interruption is associated with such a scenario. The refund or credit will be prorated based on the number of ski days offered by the Station.
All requests for a credit must be made by email to administration@monthabitant.com
Please note that an administration fee of $40 plus taxes per season pass will be applicable.
Decree of season suspension
Refund or credit
Before the start of the season (minus $40 per person, administration fees)
100%
Until December 22, 2022 (minus $40 per person, administration fees)
85%
Until January 3, 2023 (minus $40 per person, administration fees)
65%
Until February 15, 2023 (minus $40 per person, administration fees)
30%
Until March 8, 2023 (minus $40 per person, administration fees)
10%
In case of loss, theft and all other cases concerning your season pass, please notify Customer Service immediately. An administration fee of $40 plus taxes will be applicable and without conditions.
Family Passes: For the family passes, the holder hereby agrees to inform all family members of the terms and conditions of this season pass and of the obligations incumbent upon the members.
I hereby certify, understand and acknowledge that participation in the activities that I and the persons for whom I am paying the pass will practice using our Station season passes, including but not limited to skiing on marked trails and participation in activities organized or authorized by the Station, includes certain serious inherent risks and hazards, which include, but are not limited to, speed, cold weather, risk of injury, hypothermia, collision, breakdown, fall and impact with natural elements, objects and people, whether mobile or not, and I am aware that many of these risks and hazards may not be reported (the "Risks"). I am familiar with, and understand the Risks described above, and those generally associated with snow sports, and I acknowledge that the Station cannot identify all obstacles or guarantee the condition of the slopes. Finally, I acknowledge and affirm that I know how to ski, or if not, I agree to take lessons, and that I am aware that snow sports are high risk. In consideration of my membership, and that of the persons for whom I pay the membership, and of our participation in the activities mentioned above, I agree to assume these Risks which may cause any bodily injury, moral injury, death and/or damage to property.
The practice of snow sports involves inherent risks and I undertake to respect the Mountain Code of Conduct, which among other things requires me to always ski in control, and I undertake to abide by the rules prescribed by the Station.
The Code of Conduct is available at all times at monthabitant.com, and is posted at various locations throughout the Station.
Be vigilant and respect the Code. It is your responsibility.
I acknowledge that I have read and understood all the measures and procedures put in place by Mont Habitant to reduce and control the risks of COVID-19 infection. I understand that these are mandatory and that I must comply with them.
I also understand that in order to protect the health, safety and physical integrity of its clients and employees, Mont Habitant must ensure that the measures in place are applied and that it must intervene in the event of non-respect of the rules.
I confirm that I have read, understood and accepted the terms and conditions of this agreement.