Be part of the team

Team Leader - Ski and snowboard equipment rental

Are you passionate about board sports? Do you enjoy working in a dynamic environment and with a dynamic team? Do you like taking care of customers and making sure they're well equipped for their skiing or snowboarding outings? Now is the time to apply!

• Responsibilities :
• Supervise a team of attendants, and ensure that adjustments are made safely
• Ensures that all equipment rental guidelines are clearly communicated and adhered to by his/her team.
• Encourage employee development by adjusting work schedules as needed, providing technical training and guiding employees in their tasks.
• Prepares equipment for school groups.
• Ensures that groups are well received.
• Is proactive in reporting any particular situation to his/her superior.
• Assumes the role of rental agent as needed, thereby broadening his or her skills and impact within the team.
• Ensures prompt replacement of any faulty equipment.
• Be a proactive ambassador and interact continuously with customers;
• Respond to more complex requests and/or customer complaints.